Warranty Policy
1. Introduction
Welcome to quilar.xyz. We are committed to providing high-quality products to our customers. This Warranty Policy outlines the terms and conditions under which we offer a warranty for the products sold through our website.
2. Warranty Coverage
All products purchased from quilar.xyz come with a limited warranty that covers defects in materials and workmanship. The warranty is valid from the date of purchase and is subject to the following conditions:
- The product must be used for its intended purpose and according to the provided instructions.
- The warranty applies only to the original purchaser and is non-transferable.
3. Warranty Duration
The warranty period for each product is specified on the product page. It typically ranges from 6 months to 1 year, depending on the type of product. Please refer to the specific product for exact warranty details.
4. Exclusions from Warranty
The warranty does not cover:
- Damage caused by accidents, misuse, neglect, or unauthorized repairs.
- Cosmetic damages such as scratches, dents, or fading.
- Products that have been altered, modified, or repaired by someone other than our authorized service centers.
- Wear and tear from regular use.
- Damages caused by external factors such as water, fire, or electrical surges.
5. Warranty Claims Process
If you believe your product is defective and covered by the warranty, please follow these steps to initiate a warranty claim:
- Contact our customer service team at support@quilary.xyz with your order number and a description of the issue.
- Provide photos or videos of the defective product, if applicable.
- Our team will evaluate your claim and guide you through the next steps.
6. Remedies Under Warranty
If your claim is approved, we will offer one of the following remedies at our discretion:
- A replacement of the defective product.
- A repair of the defective product.
- A full or partial refund.
7. Limitation of Liability
quilary.xyz is not responsible for any indirect, incidental, or consequential damages that may arise from the use of the product, even if we have been advised of the possibility of such damages. Our liability is limited to the purchase price of the product.
8. Contact Us
If you have any questions or concerns regarding our Warranty Policy, please do not hesitate to reach out to us at:
Email: [admin@quilar.xyz] Phone: [+17016628611] Address: [XP77+WM Grand Forks, Bắc Dakota, Hoa Kỳ]
Thank you for choosing quilary.xyz. We appreciate your business!